Patient Rights

Anyone who applies to a health institution;

Right to Benefit from Service

To benefit from preventive and curative health services that are necessary for a healthy life without discrimination based on religion, language, race and gender,

Right to Information

Receive information about the health institution, available health services and how to use them, see and obtain documents about themselves and their illnesses,

Consent, Right to Refuse and Right to Stop

Accept, refuse or ask for treatment to be stopped after being adequately informed,

Right to Choose and Change

To choose and change the health institution and to benefit from the health services provided in the health institution of his/her choice, to learn, choose and change the identities, duties and titles of doctors and other health professionals who will provide health services.

Right to Privacy

To receive all kinds of health services in a confidential environment, and to demand the application of physical and cognitive privacy rules within the framework of maximum confidentiality.

Right to Benefit from Innovations in Medicine

Benefit from innovations in diagnosis and treatment, and avoid pain and suffering as much as possible at every stage of their illness,

Asking for Prioritization, Respecting Time

Determining the waiting period for receiving services, ensuring that it is reasonable and that basic needs are met within this period, and referring to an institution where services can be provided if there is a situation where services cannot be provided,

Right to be Respected

Receiving health care with a friendly, kind, compassionate approach and in a clean, modern environment,

The Right to Fulfill Religious Obligations

To fulfill their religious obligations within the scope of the organization’s facilities and within the framework of the measures taken by the administration,

Right to Visit and Accompaniment

Accepting visitors and requesting to be accompanied in accordance with the procedures and principles determined by institutions and organizations,

Right to Safety and Quality Standards

Receiving quality and safe health services, protection from risks and medical errors in health services,

Right to Complaint and Compensation

To file a complaint in case of violation of their rights during health care and to receive compensation in case of physical or psychological harm,

It has rights.